Question 1

What are credits?

Accepted Answer

Credits are the currency for generating illustrations. One image costs approximately 12 credits with our default model (Seedream 5.0 Lite). Different models use different amounts.

Question 2

Do unused credits expire?

Accepted Answer

No. Credits roll over each month, up to your plan's rollover cap. For example, Pro plan credits roll over up to 3,000 max.

Question 3

Can I change plans anytime?

Accepted Answer

Yes. Upgrade or downgrade whenever you want. When upgrading, you'll be prorated. When downgrading, the change takes effect at your next billing cycle.

Question 4

What happens if I run out of credits?

Accepted Answer

You can buy one-time credit top-ups at any time. Subscribers get a 50% discount on all top-up purchases.

Question 5

Is there a free trial?

Accepted Answer

The Free plan is free forever. You can buy small credit packs to try all features without committing to a subscription.

Question 6

What illustration styles are available?

Accepted Answer

All plans include access to every illustration style -- watercolor, oil painting, pixel art, anime, and dozens more. There are no style restrictions on any plan.